Saturday, July 23, 2005

Personal data 'being shared'

UNPRECEDENTED volumes of personal information on millions of ordinary Australians are being shared between federal government departments under dramatic extensions of a little-known "data matching" scheme, privacy advocates have warned.

Federal agencies are increasingly cross-matching the personal data held in vast government databases to spy on Australians.

The depth of personal information held by the Government has reached extraordinary levels, with the Tax Office keeping records of such details as religious affiliation and criminal convictions.

"Matching is inherently contrary to the privacy principle that (personal) information should only be used for the purpose it was collected," Australian Privacy Foundation spokesman Nigel Waters said.

The attorney-general's department says identity theft costs the Australian economy more than $1.1billion a year.

But privacy advocates, already concerned about the renewed Australia Card debate, believe the increased use of data matching could actually stymie the Government's efforts to combat identity theft.

They are also concerned that inappropriate information is being shared by government agencies.

Data-matching personal information between departments to improve the accuracy of identity details could create more "data quality" problems than it solved, Mr Waters said.

"Matching invariably brings major data quality (problems) as the data has been collected for different purposes."

While the largest federal government data-matching program is covered by laws restricting the use of personal information, most activity is covered by less stringent voluntary guidelines administered by federal Privacy Commissioner Karen Curtis. Ms Curtis was not available for comment yesterday.

By James Riley, Selina Mitchell and ID Alert 23 July 05

Ed: The Privacy Act

Yet if a client contacts you from an institution including a psychiatric hospital or prison and says that they have been mistreated can you help? The response from the Ombudsman, the psychiatric facility or the prison:

"Under the Privacy Act's provisions you do not have permission to act for or seek any information about your client."

So the client who contacted your organisation by phone "in a crisis situation" and who believes they have no other means of getting help, can't get assistance from the community.

Even after they themselves have contacted the authorities, have to find the materials means to write out an authorisation to that organization, which would include the purchase of a stamp.

Then get it posted and wait for the post to arrive at that organization. And until that organisation send the authority to the authority complained to, even though (their client asked by phone to assist them urgently) no further enquiries can be made.


Why is the "data matching" scheme more important than a human being in a crisis situation in relation to personal information and should it be the other way around?

Should it be left up to the authorities to deal with complaints when the community can assist just in case the authorities are overlooking the situation intentionally, under resourced, understaffed or there is no utility or funding and or if someone in the government can be bothered at all?


Related:

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Surveillance
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